Quality Wooden Puzzles and Toys
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Privacy Notice

Your Privacy and our use of Cookies Policy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for two reasons: firstly, to process your order and second, to provide you with the best possible service.

We store the contract’s content and will send you the details of your order as well as our general terms via e-mail acknowledgement of receipt of your order. 
The general terms and conditions you can find here link to our general terms  at all times. 
The details about your recent orders you can access any time in your customer account area when you login.
Our acceptance of an order takes place on despatch of the order, at which point the purchase contract will be made and you will be charged for your order.

We will not e-mail you in the future unless you have given us your consent. We do not send random marketing emails to personal email addresses (spam). We will give you the chance to refuse any marketing email from us or from another trader in the future. The type of information we will collect about you includes: your name, address, phone number, email address.

No credit card or debit card details are collected by us.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law.

Cookies Policy - Why do we need cookies.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser, You can usually modify your browser to prevent this happening. It is normally required to enable us to track your orders and to remember you when visiting us again. JavaScript should also be enabled in your browser to allow full functionality of the website.
Note that certain parts of the site require cookies to be active to allow site to function properly, such as shopping basket.

Cookies

In order to comply with new rules, we use a system of classifying the different types of cookies which we use on the Website, or which may be dropped by third parties through our websites. The classification was developed by the International Chamber of Commerce UK and explains more about which cookies we use, why we use them, and the functionality you will lose if you decide you don't want to have them on your device. Please be reassured that we are working on other privacy and cookie-related improvements to the Website.

What is a cookie?

Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user's device.

Persistent cookies - these cookies remain on a user's device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.

Session cookies - these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

You can find more information about cookies at:
www.allaboutcookies.org,  www.aboutcookies.org and www.youronlinechoices.eu.

Cookies used on the Website
A list of all the cookies used on the Website by category is set out below.

Strictly necessary cookies
These cookies enable services you have specifically asked for. For those types of cookies that are strictly necessary, no consent is required.These cookies are essential in order to enable you to move around the Website and use its features, such as accessing secure areas of the Website. Without these cookies some services like shopping baskets cannot be provided.

Performance cookies
These cookies collect anonymous information on the pages visited. By using the Website, you agree that we can place these types of cookies on your device. These cookies collect information about how visitors use the Website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don't collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the Website works.

Functionality cookies
These cookies remember choices you make to improve your experience. By using the Website, you agree that we can place these types of cookies on your device.These cookies allow the Website to remember choices you make and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Targeting or advertising cookies
These cookies collect information about your browsing habits in order to make advertising relevant to you and your interests. These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with our permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

Behavioural advertising and online privacy
A guide to behavioural advertising and online privacy has been produced by the internet advertising industry which can be found at www.youronlinechoices.eu. The guide contains an explanation of the IAB's self-regulatory scheme to allow you greater control of the advertising you see.

Using browser settings to manage cookies
The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer.

However, because cookies allow you to take advantage of some of the Website's essential features, we recommend you leave them turned on. For example, if you block or otherwise reject cookies you will not be able to add items to your Shopping Basket, proceed to Checkout, or use any of our products and services that require you to Sign in. If you leave cookies turned on, remember to sign off when you finish using a shared computer.

Disclosing your information
We will never disclose your information to anyone outside the WoodenToys UK except where we have your consent; where we are required or permitted to do so by law; to other companies who provide a service to us; or any successors in title to our business.

We do not sell or transfer personal information of our customers to third parties.

Other websites
The Website may contain links to other sites which are outside our control and not covered by this policy. The operators of these sites may collect information from you that will be used by them in accordance with their policy, which may differ from ours.

Changes to our cookie policy
This policy replaces all previous versions and is correct as of June 2012. We reserve the right to change the policy at any time.

Help for consumers regarding cookie usage in websites can be found at website www.AboutCookies.org
This is a third party site and WoodenToysUk are not responsible for content. (please report broken links).

If you have any questions/comments about privacy or cookies, you should contact us

LEGAL REQUIREMENTS

Information obtained at the time of ordering by RLP Woodware Ltd is collected lawfully and in accordance with the Data Protection Act 1998.
Registered under Data Protection Act 1998 - registration Z9010136.
Wooden Toys-UK and RLP Woodware are the trading names of RLP Woodware Ltd.
Registered office 15 Pollards Green, Chelmsford, Essex, CM2 6UH.
Company registration 4542766. Registered in England.
United Kingdom law is the applicable law.

Please note this address is not a shop, for correspondence only.